Facilities Specialist

We are adding a new position to Turnkey. This position could require significant travel to our on-site locations. Below are the responsibilities and qualifications:

In this role, you will provide support and assistance in person, via phone, web or email to our on-site locations. This will also include travel to multiple locations.

Provide remote/on-site customer training and installation support via email, phone and other electronic mediums.

Configuration of customer equipment both locally and remotely

  • Obtain and maintain general understanding of the system’s hardware
  • Identify and correct or advise on operational issues observed during on-site visits
  • Travel up to 60% to install and train customers regarding all solutions
  • Perform occasional lifting, up to 50 lbs.
  • Management of Business Expenses
  • Maintenance of equipment
  • Other duties as assigned


  • Able to work independently and efficiently to meet deadlines
  • Able to promptly answer training related email, phone calls and other electronic communications
  • Self-motivated, detail-oriented and organized
  • Experience with hardware and software troubleshooting
  • Proficient in Internet related applications
  • Excellent communication (oral and written), interpersonal, organizational, and presentation skills
  • Able to build strong relationships with jail staff and team members
  • Must feel comfortable in a corrections environment

 If interested in this position, please submit your interest and resume to Cindy Remington, Human Resources by Monday, November 6, 2017.




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